Providers and Solutions Software Solutions Unlisted FirstWatch

FirstWatch

Editor rating

0.0

User rating

4.5 (1)

Written by ler1581 December 29, 2011 998 0Add

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User reviews

Average user rating from: 1 user(s)

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Overall rating		4.5
Administration		5.0 (1)
Compatibility		5.0 (1)
Customization		4.0 (1)
Documentation		3.0 (1)
Ease of Use		5.0 (1)
Features		4.0 (1)
Help/Technical Support		5.0 (1)
Performance		3.0 (1)
Price		4.0 (1)
Reliability		5.0 (1)
Integration With Other Systems		5.0 (1)
Scalability		5.0 (1)
Security		5.0 (1)
Recovery From Failure		5.0 (1)
Training		5.0 (1)
User Interface		5.0 (1)
Total Cost of Ownership		4.0 (1)
Value/ROI		4.0 (1)
Overall Rating		5.0 (1)

FirstWatch 2011-12-29 16:53:56 Leonard Roberts

Overall rating		4.5
Administration		5.0
Compatibility		5.0
Customization		4.0
Documentation		3.0
Ease of Use		5.0
Features		4.0
Help/Technical Support		5.0
Performance		3.0
Price		4.0
Reliability		5.0
Integration With Other Systems		5.0
Scalability		5.0
Security		5.0
Recovery From Failure		5.0
Training		5.0
User Interface		5.0
Total Cost of Ownership		4.0
Value/ROI		4.0
Overall Rating		5.0

Reviewed by ler1581 December 29, 2011
Top 10 Reviewer - View all my reviews

Software Solution Review

Good Points

Very easy to install and can be installed an in production with a few hours.
Hosted solution avoids having to maintain a complex application
Data from multiple sources, even other outside agencies, can be summarized, tracked, and used for alerting or just monitoring
Vendor is highly responsive and turn-around on change requests is usually less than a day

Concerns

Not so much a concern but features that would be useful are: (1) an expanded set of alerting alternatives: RSS feed, pager, SMS text message, and even digital voice, and (2) ability to send threat assessments to external e-mail addresses. Currently the threat assessments can only be sent to users have an account with your site.